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Your Questions Answered

Many of our customers have previous experience of selling a property via an estate agent. However, selling a property via National Property Buyers presents a number of different questions for many people. To help answer these we have put together the questions we are most often asked. If after reading through these you find you have a question that remains unanswered please call a member of our team on Freephone 0800 612 9656 or alternatively send us an email.

What are the advantages of selling my property via National Property Buyers?
The main advantage is that the entire process takes place in just a matter of weeks rather than months. On top of this are a number of further advantages including no estate agent fees, your legal fees paid and easily negotiated exchange and completion dates to suit you. For a full list of the benefits we offer please see our Benefits page.
Are there any fees?
No. Unlike many of our competitors we do not charge any upfront fees. You may however be charged an Arrangement Fee on completion of sale.
How long does it take to arrange an offer?
On receipt of your enquiry we aim to issue an indicative offer the very same day.
Will I need a Home Information Pack?
No. Home Information Packs were scrapped under current Government legislation and are no longer required. You may however be asked to provide an Energy Perfomance certificate.
How long does it take for National Property Buyers to issue an offer?
After making offer our buyers will need to visit or arrange a survey of your property to check it’s condition meets with your original description. Provided this is the case we will follow up with a formal offer. All offers are open for 14 days from the date of issue.
How does an offer from National Property Buyers compare with a price I might achieve eventually via an estate agent?
When selling your property direct you will need to bear in mind that any offer will be at a discount to the 'Open Market Value'. Open Market Value is the term we use to describe the value of your property if sold via a conventional estate agent. We are currently able to arrange offers up to a maximum 80% of the full value of your property. When considering the level of offer to make we factor in a number of calculations. These include any immediate maintenance costs our buyers expect to bear. By selling via National Property Buyers you benefit from a house sale without having to bear any of the lengthy delays typically associated with an estate agent sale.
How will I know that your offer is fair?
Once the official survey has been carried out on your property we will provide you with a full copy. You can then calculate that any offer is a fair and open based on our published method of working.
Will I need a solicitor?
Yes - as with any property sale both parties will need to appoint an independent solicitor. Should it help, we can recommend a specialist conveyancer to help speed matters up. Again, all of your legal fees will be paid (up to £500.00) should you progress to a full sale via us. Should you wish to use your own solicitor a contribution of £500.00 will be made direct to you.
What happens if I ask National Property Buyers to make me an offer and subsequently decide not to proceed to a sale?
Nothing, we will simply cancel the sale of your property. We operate from an ethical standpoint and do not use high pressure sales techniques.
Will National Property Buyers issue offers on properties that need major work carrying out on them?
Yes - our buyers regularly purchase properties that are in need of considerable updating/refurbishment.
Can you still help me if I have mortgage arrears?
Yes. As long as you have a minimum of 20% equity in your property, we are normally able to help.
What if I want to sell my house but would like to retain the flexibility of agreeing an extended completion date to suit a subsequent purchase?
We are always happy to help with individual requirements provided these are stated at the outset.
Which areas do you cover?
We cover all areas of England, Scotland and Wales. Our buyers do not purchase properties in Ireland.
What kind of properties do you buy?
Our buyers purchase all kinds of residential property and land for development.

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