Questions people often ask us

• What are the different ways I can sell my property to you?

  We offer two fee-free routes to sell your home. Our Quick Cash Sale completes in 14 to 28 days. Best Price Sale takes 4 to 8 weeks and secures a higher final figure. Neither route involves a buyer chain.

  You choose the pace. If you need immediate funds, or a fast route to rescue a collapsing chain, Quick Cash Sale fits best. If you have a few more weeks and want the highest payout, Best Price Sale is the alternative.

• How fast can you complete my house sale?

  We can complete your sale in as little as 14 to 28 days, using our Quick Cash Sale route. Our Best Price Sale takes 4 to 8 weeks instead. Since we do not rely on high-street mortgages or bank valuations, the exact date is entirely up to you.

  By selling directly to us, you bypass mortgage approvals and long chains entirely. Whether you need an urgent sale to stop repossession, or a comfortable move over two months, you stay in control.

• Will you reduce your offer at the last minute?

  No. We will never reduce an agreed offer at the last minute. The property industry calls this gazundering, and it is something we simply refuse to do. The cash figure we agree is the exact amount that lands in your account on completion day.

  Some buyers make inflated initial offers just to get you through the door, then quietly reduce them days before completion. That is not how we operate. Every figure we quote reflects a genuine valuation from the outset.

• Are there any hidden costs or estate agency fees?

  No. There are no estate agency fees, commissions, or valuation costs when you sell directly to us. We also pay for an independent, SRA-regulated solicitor of your own choosing, to handle your legal and conveyancing fees.

  A typical open-market sale racks up estate agent commission, survey costs, and legal fees, often running into thousands. None of those costs apply here. Whatever figure you accept is the figure you keep.

• How do you calculate the cash offer for my home?

  We calculate your offer using real, local market data, analysed by our property experts, not automated algorithms. We weigh recent local sale prices, the actual state of your home, and how quickly you want to complete.

  Automated valuations cannot see a property’s genuine condition or layout, which is why we do not rely on them. Ask us at any point, and we will explain the exact reasoning behind your figure.

• Do I have to move out immediately once I accept your offer?

  No. You are in complete control of your moving timeline. Once you accept our offer, we work with you to schedule completion and moving day for whenever suits you.

  Traditional buyers often expect sellers to move at their pace, which adds real stress. If you need several weeks, or months, to pack up or find your next home, we work around your calendar.

• My property is currently tenanted, can you still buy it?

  Yes. We regularly buy residential properties across England and Wales with tenants in situ, on either sale route. There is no need to end the tenancy, serve notice, or leave the property empty before selling to us.

  Most buyers on the open market want a property empty, which makes selling with tenants in place genuinely hard. We step into the existing tenancy agreement directly and manage all the handover paperwork on your behalf. Your tenants stay undisturbed, and your rental income never has to stop.

• Is this process completely confidential?

  Yes. Our process is private from start to finish. Unlike selling on the open market, there is no “For Sale” board outside your home. There is no public listing, and no strangers viewing your rooms.

  We understand many homeowners are dealing with sensitive situations, such as divorce, probate, or financial difficulty. We keep this private. Everything, from valuation to contract, stays strictly between us and your chosen legal team.