Our ICO registration

What this actually means

Registering with the ICO, and paying the annual data protection fee, is a legal requirement for most UK businesses. This comes from the Data Protection (Charges and Information) Regulations 2018. It isn’t optional best practice. Failing to register, when required, is a criminal offence.

You’ll share personal and financial details with us during a sale. That’s why we’re legally required to register as a data controller. We handle that information under UK GDPR and the Data Protection Act 2018.

Your data protection rights

Under UK GDPR, you have real, legally enforceable rights over your own personal data. These include the right to:

• Know what personal data we hold about you, and why
• Request a copy of it (a subject access request)
• Have inaccurate data corrected
• Ask us to delete your data, in some circumstances
• Restrict or object to how we use it
• Receive your data in a portable format, if applicable

How to exercise your rights

Step 1 — Contact us. Tell us which right you’d like to exercise, in writing, so there’s a clear record.

Step 2 — We verify your identity. This protects your data — we need to confirm a request genuinely comes from you before acting on it.

Step 3 — We respond within one month. This is the standard UK GDPR timescale. If your request is complex, we’ll tell you if we need longer, and why.

Being honest about what this does and doesn’t mean

Registering with the ICO confirms we’re a recognised data controller under real legal obligations, not just a promise. It doesn’t mean data breaches can never happen anywhere — no registration can guarantee that. What it does mean is genuine legal accountability: if we mishandle your data, you have a real regulator to complain to, with genuine investigation and enforcement powers.

If you’re unhappy with how we’ve handled a data protection concern, raise it with us first, using our complaints procedure. Since June 2026, this is a legal requirement under the Data (Use and Access) Act 2025, not just good practice. If you remain unhappy with our response, you can then complain to the ICO.

Verify this independently

We’d rather you check this yourself than simply take our word for it:

• Visit the ICO’s website to learn more about data protection rights and the public register of registered organisations.
• Read our privacy policy for full detail on how we collect, use, and protect your data.

Our ICO registration number: ZB708424. (This number appears consistently across our existing site. Confirm it against your current ICO certificate before publishing, the same standard applied to every regulatory number on this site.)

Source: Information Commissioner’s Office — see their site directly for current guidance on data protection rights.

Page last reviewed: 21 August 2026